Pictured: Mandy Preston

Meet Mandy!

Mandy Preston serves as a welcoming presence for patients at Memorial Regional Health as a Patient Access Representative and Radiology Scheduler. In her role, she assists patients with check-ins, manages radiology scheduling, verifies insurance, and ensures that each person who walks through the doors feels supported and cared for. Her commitment to providing compassionate, efficient service embodies MRH’s values, and she is often the first smiling face patients see.

Mandy’s journey into healthcare is refreshingly straightforward—she “always thought that the front desk job at the doctor’s office looked like it would be a fun job.” Seeking a role that was “functional and not highly stressful,” she found her place at MRH about a year and a half ago, after nearly 15 years of running her own in-home daycare. “I like being proficient and able to help people, no matter what the question is,” she says. “I like getting to the bottom of it!”

Her dedication to learning and improving hasn’t gone unnoticed. One of Mandy’s co-workers shared, “Mandy consistently embodies the MRH CHOICE values. Her daily commitment to humility is evident in her eagerness to learn and improve. She actively seeks out information and asks thoughtful questions to ensure her work is completed with accuracy and excellence. Above all, Mandy always puts the patients first, ensuring their needs are met with the utmost care and attention.”

Originally from Colorado’s front range, Mandy moved to Hayden with her husband 17 years ago and has since made Northwest Colorado her home. She lives close to the Craig community with her family, including her husband, four children, and her parents. Outside of MRH, Mandy leads a busy life: she and her husband own an axe-throwing bar in Steamboat, and she also runs a nonprofit called Tiger Time, where she photographs sports for the Hayden School District. She describes her passion for sports photography: “I like making the pictures look like they are playing in the ‘big leagues.’”

For Mandy, working in healthcare in a rural setting is meaningful. “I think what we do—providing services in a rural area so that people don’t have to travel for healthcare—is very important,” she explains. At the end of each day, she goes home feeling she “did something useful.”

With a big heart and a love for connecting with people, Mandy brings warmth, humor, and dedication to her role at MRH. Her contributions go beyond check-ins and scheduling; they create a sense of community and ease for everyone who visits. Thank you, Mandy, for the incredible service you provide to our patients and for reminding us all of the joy that comes from genuine human connection.