Pictured: Megan Morgan

Meet Megan!

When someone needs healthcare, the challenge isn’t always the medical care itself. Sometimes it’s finding a ride to an appointment. Sometimes it’s affording a medication. Sometimes it’s navigating a diagnosis, completing an application, or simply figuring out where to start.

That’s where Megan Morgan comes in.

As a Care Coordinator at Memorial Regional Health, Megan helps patients overcome barriers that can stand between them and better health. Whether it’s connecting someone with transportation, food assistance, health insurance, financial resources, or community programs, her role focuses on supporting the whole person—not just a medical condition.

“We help where healthcare usually stops,” Megan said. “We are a resource when people don’t know where to begin.”

For Megan, helping people starts with creating a safe and judgment-free environment. She understands that many of the people she serves are facing some of the most difficult moments of their lives.

“It is imperative that I approach people without judgment,” she said. “The populations I work with deserve respect, empathy, and compassion.”

One of the principles she carries into every interaction is active listening. Rather than listening to respond, she focuses on listening to understand. She also works intentionally to recognize and challenge her own biases so she can meet patients where they are and provide the support they need.

“The MRH Way is ingrained in everything Care Coordination does with every patient, every time,” she said.

Although Megan always knew she wanted a career helping others, her path to healthcare evolved over time. Before joining MRH in May 2023, she served as the facilitator of Communities That Care, a grant-funded prevention program focused on supporting youth and reducing risks related to depression, adverse childhood experiences, and substance abuse.

She began her career at MRH at the front desk before moving into Care Coordination a little more than a year ago. Her previous experience continues to influence her work today as she helps patients find stability, improve outcomes, and access resources that can improve their quality of life.

Over the years, Megan has helped patients navigate everything from transportation challenges and financial assistance applications to cancer diagnoses, dental procedures, and end-of-life care. She has helped people access medications they otherwise could not afford and coordinated last-minute transportation arrangements when critical medical procedures were at risk of being missed.

Many of those moments stand out, but for Megan, the common thread is seeing people find hope and stability during difficult circumstances.

“Many of these situations require listening, empathy, advocacy, and creative solutions to complex problems,” she said. “It’s an incredible feeling to know you helped someone get their needs met or find stability.”

Megan credits much of that success to the Population Health team she works alongside every day.

“I couldn’t do what I do without the amazing team that makes up Population Health,” she said. “The outcomes we see aren’t because of one person’s work. They’re the result of an incredible collaboration focused on helping patients.”

She says one of the most rewarding parts of her role is seeing the results of those efforts—watching patients achieve goals they once thought were out of reach and knowing she played a small part in helping them get there.

Outside of work, Megan stays busy with a wide variety of interests. She recently started a family business, Mink & Co., which creates custom laser-engraved products and candles. Her 11-year-old daughter even contributes through 3D printing projects. Megan is also an avid reader who averages nearly 100 books a year, a fantasy fiction writer, and a student working toward a bachelor’s degree in English with a minor in Marketing.

When she’s not reading, writing, creating, or helping with community events through the Moffat County Youth Action Council, she enjoys traveling, camping, and spending time with her family.

The MRH Way is about meeting people where they are, helping them navigate challenges, and supporting them with compassion and respect. Megan embodies those values every day, helping patients find resources, stability, and hope when they need it most. Thank you, Megan, for the difference you make in our community.