Financial Aid

Financial Assistance and Sliding Fee Scale Options

Pursuant to Senate Bill 12-134 Hospital Payment Assistance Program Law, below is a list of the financial assistance programs available to patients at Memorial Regional Health.

MRH has a Financial Counselor on staff that screens patients to determine if they are eligible for financial assistance. (MRH tiene un Consejero de Finanzas que chequea a los pacientes para determinar si son elegibles para ayuda financiera.)

No one is denied access to services regardless of ability to pay; discounts are available based on family size and income.

Payment Assistance

MRH Discount Program

Memorial Regional Health offers several programs to help patients afford the cost of medical care received at Memorial Regional Health facilities.

Patients who are uninsured, who are below 250% of the Federal Poverty Level, and who do not qualify for the Colorado Indigent Care Program (CICP) may qualify for a discount through the MRH Financial Assistance Program. For more information about this program, click here.

Colorado Indigent Care Program

Some patients may qualify for a discount on medical bills by qualifying for the Colorado Indigent Care Program (CICP).

For more information about CICP, click here.

Additional Financial Assistance

For more information about additional financial assistance, you can contact our Financial Counselor at 970-826-3125.

Colorado Hospital Discounted Care

Find out if you are eligible for Discounted Care by reading through one of the PDFs below.

Hospital Discounted Care – ENGLISH
Hospital Discounted Care – SPANISH
Contact

Memorial Regional Health
Patient Financial Services
750 Hospital Loop
Craig, CO 81625
Phone: 970-826-3125

Local patients who would like to talk with someone in billing will need to walk in to the administration building at their best convenience.

MRH Financial Assistance Policy

Memorial Regional Health is committed to providing Financial Assistance to patients who have health care needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care based on their individual financial situation.

This assistance is available without regard to race, color, creed, religion, national origin, age, disability, healthcare condition, sexual orientation or marital status.

Procedure

  • Financial Assistance will apply to the patient’s portion of all medically necessary procedures and services performed at an MRH facility.

  • MRH Financial Assistance will not be given towards services that are not covered within MRH’s scope of services, including, but not limited to: referrals for treatment or specialists outside of MRH.

  • Patients will be required to pay at least the applicable minimum payment prior to service being rendered.

  • MRH utilizes the annually updated Federal Poverty Levels (FPL) to administer the Assistance program.

  • In rare and/or exceptional circumstances, individuals who exceed established income guidelines may be given alternative discounts. These individuals must be referred to the CFO and Patient Financials Services Manager for consideration.

  • If it is determined that a patient misrepresents or provides false information in order to obtain discounted services, this patient and all household members will be denied Financial Assistance.

Applications

  • Applications are available at MRH and will be distributed to patients at the time of service. Applications are also available to anyone upon request.

  • All persons residing in the home are counted as household members.

  • Gross income verification for all persons residing in the home must be provided with the completed application. Appropriate income verification includes: a. Must present most recent year’s tax return. b. If applying after July 1st. Must present pay stubs from the 3 most recent pay periods c. Social Security/Pension Benefit or Award letters d. Bank statement (or bank letter) showing direct deposits e. Interest statements f. Divorce/Custody decrees stating payments to be made g. Foster care/Adoption subsidy agreements.

  • MRH Business Office will review your application and notify you within two weeks of your application.

  • Applications for discounted services will be returned to patient if all documents requested are not attached.

  • All outstanding balances MUST be paid within 24 months depending on the balance.

  • All Adjustments over $10,000 must have CEO approval prior to completion of Financial Assistance Process.

Download an Application

Application – click here.

Sliding Fee Scales

To view the MRH Sliding Fee Scale, click the link below.

Financial Counseling

We’re Here to Help

Patient Financial Services is excited to have a full time Financial Counselor on staff. Our Financial Counselor assists patients with applications for financial assistance and evaluates their eligibility for state-funded programs, including Colorado Indigent Care Program (CICP). The Financial Counselor is available Monday – Friday to work with patients regarding accounts already due or to help patients plan for an upcoming procedure by sharing information on available payment options. The Financial Counselor also assists patients in finding information on programs within the community other than health care coverage.

Contact

Memorial Regional Health
Patient Financial Services
750 Hospital Loop
Craig, CO 81625
Phone: 970-826-3133

If you are a local patient and would like to talk with someone in billing, please visit our administration building at your best convenience.